Open your favorite browser and head over to the Amazon page.
If you have not received any email regarding this matter, then proceed with these steps. Make sure that you attach the documents and information asked by the account specialist. If you have received an email from an account specialist, you can reply directly via email.
The first thing you should do when your account is locked is to check if you received any emails from Amazon. These steps involve contacting Amazon and uploading relevant documents to prove your case. Once you know why they closed your account, the only way to get it unlocked is to prove that you haven’t done anything wrong.
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How to Fix Your Amazon Account Locked IssueĪmazon usually cites the reason why your account got locked. Hence, be cautious of sharing your Amazon account with someone else. This scenario is doubly true if orders are being placed outside your usual operational area. When you open your Amazon account in different places and you use different IP addresses, there’s a good chance Amazon will assume your account has been hacked. Using Different IP addresses with varying locations If you have just created an Amazon Prime account, it’s best to stay away from purchasing a Gift Card at least until you have a proven track record on the platform. However, Amazon is quite strict when it comes to them and tries to regulate them as much as possible. Gift cards are one of the best ways some stores attract customers. Thus, please pay close attention to how times you return products and try to minimize those.
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Returns are usually free for the buyers, but it costs Amazon to pay for the shipping. High volume of returnsĪnother red flag that Amazon monitors from their sellers is the average returns of products. One way you can avoid triggering this safety net is to limit your order volume to 30 orders a day for the first few weeks of activating your account. An uncommonly high number of orders for a new accountĪmazon has an anti-fraud system that detects unusual activities, such as a high volume of orders for new accounts. Amazon has numerous ways to verify if you provided a false name, shipping address, billing address, and other important information. Providing false information to AmazonĮntering fake information is one of the most common reasons most Amazon accounts get locked. Below are some of the reasons your Amazon Account may be locked: 1.
Amazon has put up a system to detect certain suspicious activities immediately. Preventing unauthorized transactions and stopping fraud are the main reasons why Amazon locks an account.
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